01SIM-only, prepaid or a phone with a plan
SIM-only separates the mobile service from a phone you already own. Prepaid lets you use a number without a standard monthly subscription, although package prices and validity still need checking. A phone-with-plan offer combines a device and service, so its monthly figure is not directly comparable with SIM-only.
An eSIM is a digital SIM format that not every device or offer supports. Check your phone and provider before ordering, including how activation will work.
02Choose data for the way you actually use your phone
Look at how much mobile data you use away from Wi‑Fi and how often you call internationally. Home internet, navigation, video calls and travel create different usage patterns. Check the provider’s coverage map for your home, workplace and usual route, as well as what happens after your allowance runs out: a large data bundle is little use where coverage is weak.
Before travelling within the EU, check the roaming terms for the specific plan. ACM ConsuWijzer explains that using a phone in another EU country usually follows domestic conditions, but some plans and extended use abroad can involve limits or surcharges. Calling abroad from the Netherlands is a separate matter.
03Read the duration, credit and full cost
Find the regular monthly charge, discount period, activation costs and commitment. The device price must be separate from the service. Under current AFM guidance, financing a phone for more than €250 is credit: the provider checks income and housing costs and the loan is registered with BKR. SIM-only and prepaid without an instalment device are not phone credit.
After the fixed term, ACM ConsuWijzer says you can end the plan without a termination charge at any time with no more than one month’s notice. Switching earlier can leave payments for the old plan and device. Cancel in writing or online when the plan was bought online, and keep the confirmation.
04Arrange number transfer before activation
If you want to retain a Dutch mobile number, ask the new provider to arrange the transfer. A number can move from prepaid or a subscription, and providers may not charge for number transfer. The right remains available for one month after the agreement ends, but apply early and agree the date.
If something goes wrong, contact the new and old providers and keep the correspondence. LiveInNL does not currently place orders or display live tariffs; confirm the chosen provider’s terms immediately before ordering.
